Services & Pricing

Premium Services ThatPay for Themselves

US-based agents handling email, chargebacks, and customer service. Flexible month-to-month plans available.

Significantly reduce chargebacks with native English agents. Scale customer service in 24 hours. 5-day free trial. Shopify-trained, AI-enhanced.

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Chargeback reduction
24-hour onboarding
100% US-based team
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Email Delegation Tiers

Month-to-month pricing. Native English agents trained in Shopify, chargeback prevention, and customer service.

5-Day Free Trial
No Setup Fees
Cancel Anytime

Tier 1

$850/ month
  • 1 Native English Agent
  • Up to 50 emails/day
  • Custom Template Creation
Get Started

Tier 2

$1,450/ month
  • 2 Native English Agents
  • Up to 100 emails/day
  • Custom Template Creation
Get Started
Most Popular

Tier 3

$2,150/ month
  • 3 Native English Agents
  • Up to 200 emails/day
  • Custom Template Creation
Get Started

High-Scale

Custom
  • Full Native English Team
  • Unlimited Email Volume
  • Custom Template Creation
  • Trained in Shopify
  • Social Media Management
  • Daily Reports + Feedback
  • Chargeback Dispute Handling
Contact Sales
Dispute Resolution

Chargeback Dispute Handling Service

Win more disputes, protect your margins, and stop fighting chargebacks at 2am.

We exist to solve one of e‑commerce's most painful problems: chargebacks. Our 100% US-based team combines native English communication with specialized dispute training and proactive customer outreach.

We build dispute-proof communication, collect the right evidence, and respond quickly so you win more disputes and avoid unnecessary refunds.

Clients routinely see chargeback reduction, with brands saving $100K+/year in lost revenue and fees.

  • Specialized dispute workflows
  • Proactive customer outreach
  • Evidence documentation
  • Weekly revenue recovery reports

Powered by Disputifier

Starting at $550/month

Talk to a Chargeback Specialist
92%
Chargeback Reduction
$180K+
Annual Savings (Example)
24-hour
Onboarding Time
Engagement & Growth

Social Media Management & Engagement Service

Turn comments and DMs into revenue, not missed opportunities.

Real American agents monitor and respond to social media comments and DMs 24/7, converting engagement into sales.

Powered by Smart Reply, we ensure every voicemail, comment, and message is seen, answered, and escalated correctly.

Traditional offshore moderation feels robotic and off-brand. Our native English team protects your brand voice while Smart Reply handles the repetitive responses in the background.

24/7 Monitoring

Comments and DMs covered across all key platforms.

AI-Assisted Smart Reply

Speed and consistency for routine queries.

US-Based Escalations

Real humans handling sensitive issues and upsells.

Powered by Smart Reply

Starting at $550/month

Learn About Call & Social Management

5x

Faster Resolution

3x

Higher CSAT Scores

92%

Less Chargebacks(with dispute handling)

How It Works

From consultation to chargeback prevention in 4 simple steps

01

Quick Consultation

25-minute call to understand your needs and pain points

25 min
02

Agent Assignment

Handpicked American agent matched to your brand within 24 hours

24 hours
03

Chargeback Prevention

Native English training ensures dispute-proof communication

Ongoing
04

Swift Resolution

Expert team handles all support and chargeback issues

24/7

Our Guarantee

5-Day Free Trial. No Credit Card Required. Cancel Anytime.

Try our US-based team for 5 days with full access to your assigned agent. If you're not satisfied within the first 30 days, we offer a full refund, no questions asked. All plans are month-to-month with simple billing and 30 days' notice to cancel.

Start Your 5-Day Free Trial

Frequently Asked Questions

Everything you need to know about our services, pricing, and trial.

How much does it cost?
Pricing ranges based on the service and your workload requirements. This is an investment in your business that pays for itself through prevented chargebacks, increased customer satisfaction, and recovered revenue.
How quickly can we get started?
We offer same-day onboarding. Speed is key as speed is our moat. Within hours of your consultation, we can have your dedicated American agent up and running with your brand.
What kind of results can I expect?
The outcome is simple: you, as the brand owner, will make more money. Our clients see reduced chargebacks, higher customer lifetime value, better reviews, and more time to focus on growing their business instead of managing customer service fires.
What if I need help or have issues?
Ask Giovanni or his team, they're always ready to help. You get direct access to real people who care about your success, not a ticketing system or outsourced support desk.
Can I scale up or down as needed?
Exactly as you need it. We scale with your business; add more agents during peak seasons, adjust workload as you grow, or modify services based on what's working best for your brand.